A customer portal for logistics that silences the phone .
Give your customers real-time insight into shipments, stock and documents. Connected to your WMS, TMS and ERP, so the status in the portal always matches the reality on the floor. No more rounds of calls about where a pallet is.
For us, logistics is not a side project .
For NedCargo, MolCargo and De Klok / Vortex Logistics we built portals and data platforms that run in the operation every day. We know the practice of inbound and outbound, dock planning, customs documents and customers who at five in the afternoon want to know where their shipment is.
That experience saves you weeks of explaining. We know how a Boltrics environment is put together, what shippers expect via EDI and why a stock level that lags ten minutes already generates phone calls.
What changes with an portal for transport ?
Concrete, on your planning and your customer service.
- Customers call or email for every shipment status.
- Sending around stock lists as an Excel attachment, every morning again.
- Tracking down CMRs, waybills and customs documents in mailboxes.
- Drivers waiting because the dock is double-booked.
- Manually entering shippers' orders into your TMS.
- Customers see in real time where their shipment is, even in the evening.
- Live stock per customer, straight from your WMS, always visible.
- All documents per shipment in one place, downloadable as PDF.
- Dock scheduling with time slots that customers and carriers book themselves.
- Orders and status messages automatically back and forth via EDI.
What a logistics portal contains.
We build every portal to measure, but these are the four building blocks that come back in logistics almost every time.
Track & Trace
Customers track their shipments in real time, from order to delivery. Status updates come straight from your TMS, including ETA and proof of delivery.
Stock & documents
Live stock levels per customer from your WMS, with CMRs, waybills and customs documents grouped per shipment. No more email traffic.
Dock planning
Carriers and customers book a time slot themselves. You stay in control of the docks, drivers no longer wait around in the yard.
EDI & integrations
Orders, statuses and invoices via EDI with shippers and retailers. Connected to your WMS (such as Boltrics), TMS and ERP, with no manual work in between.
In logistics, this is what we tie together .
A selection of the systems we have already made talk to portals and EDI flows. Don't see your package? If it speaks an API, file or webhook, it can be done.
Oracle
Shipments and invoices from Oracle environments made available to customers and partners.
Exact
Invoicing and accounts receivable in sync between your portal and Exact.
AFAS
Customers, contracts and invoices from AFAS connected to the portal environment.
Excel
Stock lists that currently go around by email? We replace them with a live overview.
SendGrid
Status notifications and delivery confirmations automatically emailed to customers.
From first call to running portal .
A fixed rhythm so you know where we stand, and why.
Process Scan
One hour, free. We walk through your operation: what questions customers ask, which systems are running, where the manual work sits. An honest picture of where the portal makes the difference.
Scope & fixed-fee quote
Which features, which integrations with WMS, TMS and ERP, which customer groups first. Fixed fee, so you know where you stand in advance.
Build & test
We build on a staging environment against your real systems in test mode. Your planners and a few customers watch along before anything goes live.
Go-live
Going live in phases, first a group of pilot customers, then the rest. We stay close until everything runs smoothly.
Management & monitoring
Heartbeat monitoring on all integrations, retries and a fixed point of contact. If your WMS vendor changes an API, we fix it.
Logistics service providers that run on us every day .
For MolCargo we built Insight, a central data platform that lets customers, suppliers and their own team look at the same up-to-date figures. For NedCargo and De Klok / Vortex Logistics we built similar solutions that connect the operation and the customer.
The pattern is always the same: fewer email exchanges, less double entry and customers who can help themselves. Customer service has time left for the questions that really matter.
- Customers and suppliers look at the same up-to-date data.
- Inbound, outbound and stock visible live.
- Noticeably fewer calls and emails about status.
A customer speaking .
Not a price-list quote, but someone who works with it every day.
“The Boltrics integration went very smoothly. The portal is clear, fast and easy to use. Even with new customers we barely need to explain anything, because it is structured so logically. The Portal Guys also move quickly when we need changes.”
Frequently asked questions.
Wat kost een koppeling of portaal?
Dat hangt af van de stromen, systemen en schermen die meedoen. Na de gratis proces-scan krijg je een fixed-fee offerte: één vast bedrag voor een afgesproken scope. Geen uurtje-factuurtje met open eind en geen meerwerk-discussies achteraf.
Hoe lang duurt het voordat het live staat?
Een gangbare koppeling tussen twee systemen staat in 4 tot 6 weken op productie. Zwaardere trajecten, bijvoorbeeld met SAP, meerdere administraties of een datamigratie, lopen tot 8 weken of langer. Wat voor jou geldt, zie je vooraf terug in de planning.
Hoe houden klanten of partners alleen hun eigen data zichtbaar?
Bij portalen isoleren we data strikt per klant of partner, met scope-isolatie en rollen. Iedereen ziet alleen zijn eigen orders, voorraad of documenten, nooit die van een ander.
Can you integrate with Boltrics or another WMS?
Yes. We know Boltrics from earlier projects, and we also connect other WMS and TMS packages via their APIs or message traffic. If your package has no proper API, we work with file exchange or database views. In the process scan we look at what your environment can handle.
How does EDI with shippers and retailers work?
We set up the message flows your partners expect: orders, order confirmations, shipping notices and invoices in formats like EDIFACT or X12, via AS2 or SFTP. The portal and the EDI layer share the same data, so an order that comes in via EDI is immediately visible to your team and your customer.
What do my customers see in Track & Trace?
That is up to you. Usually: the current status per shipment, expected delivery time, proof of delivery and the related documents. The data comes straight from your TMS, so customers see the same as your planners. Per customer you set who is allowed to see what.
Can dock scheduling also go in the portal?
Yes. Carriers and customers book a time slot themselves within the limits you set: number of docks, block times, type of cargo. Double bookings are impossible and your warehouse sees tomorrow's schedule ready and waiting.
Zit er onderhoud of een abonnement aan vast?
Na livegang bieden we beheer onder een SLA: monitoring, automatische retries en een vast aanspreekpunt. Wijzigt een systeem zijn API, dan vangen wij dat op. Je kiest zelf of je dat afneemt; verplicht is het niet.
Is it GDPR-proof?
Ja. Encryptie at rest en in transit, EU-hosting en een verwerkersovereenkomst horen er standaard bij. We verwerken alleen de gegevens die functioneel nodig zijn en hanteren heldere bewaartermijnen.
Waar draait de koppeling en wie beheert hem?
Op EU-hosting, beheerd door ons onder SLA. We monitoren de kritieke stromen met heartbeat-checks, draaien automatische retries en hebben een vast aanspreekpunt. Je kunt ook kiezen voor hosting in je eigen omgeving; dat bepalen we samen.
Who owns the data and the software?
You. The portal runs on your environment or on EU hosting under your name, and the data remains your property. If you ever switch, you take everything with you. We do not build golden cages.
Also interesting .
Other portals and solutions that often sit alongside this one.
Custom portals
The bigger story: portals that follow your process instead of the other way around.
Insight
Our data platform for logistics: up-to-date figures for customers, suppliers and your own team.
EDI integration
Message traffic with shippers and retailers that speak EDIFACT, X12 or AS2.
Portals for wholesale & food
Let customers order 24/7 at their own prices, connected to your ERP.
Book a free process scan .
In one hour we look at your operation, your systems and the questions your customers still ask by phone. Then a fixed-fee quote. No surprises afterwards.