What is a webhook?
A webhook is an automatic message a system sends the moment something happens. Below you can read how it works and why it makes connections faster.
A webhook is an automatic message a system sends the moment something happens, for example a new order or a payment. Instead of repeatedly asking whether there is anything new (polling), you are alerted directly. That makes connections faster and more efficient.
Push instead of pull
Normally a system asks again and again whether there is anything new, for example every five minutes. That is called polling and costs unnecessarily many requests. A webhook reverses that: the moment there is a new order, payment or stock change, the source system immediately sends a message to your connection.
As a result, information comes through within seconds instead of with a delay, and the load on both systems stays low. Shopify, Mollie and many ERP packages support webhooks by default.
Making webhooks reliable
A webhook can fail once, for example if a system is briefly offline. That is why we monitor webhooks, catch missed messages and run automatic retries. So nothing is lost, not even during an outage.
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