What is a supplier portal?
A supplier portal takes the email traffic out of your purchasing process. Below you can read what it is and what it yields.
A supplier portal is an environment where suppliers confirm orders, communicate delivery times and share documents themselves. Connected to your ERP, it takes the email exchange and retyping out of the purchasing process.
Suppliers arrange it themselves
A supplier portal is a secure environment where your suppliers handle things themselves: confirming purchase orders, communicating delivery times, uploading packing slips and certificates and submitting invoices. Instead of emailing back and forth, everyone works in the same, current environment.
Connected to your ERP, confirmations and documents land directly on the right order and contact, without your purchasing team having to retype anything.
What it yields
A supplier portal shortens lead times, reduces errors and gives grip on your supply chain. You easily connect new suppliers, and you see at a glance which orders are confirmed and which need attention.
Frequently asked questions.
Wat kost een koppeling of portaal?
Dat hangt af van de stromen, systemen en schermen die meedoen. Na de gratis proces-scan krijg je een fixed-fee offerte: één vast bedrag voor een afgesproken scope. Geen uurtje-factuurtje met open eind en geen meerwerk-discussies achteraf.
Hoe lang duurt het voordat het live staat?
Een gangbare koppeling tussen twee systemen staat in 4 tot 6 weken op productie. Zwaardere trajecten, bijvoorbeeld met SAP, meerdere administraties of een datamigratie, lopen tot 8 weken of langer. Wat voor jou geldt, zie je vooraf terug in de planning.
Our small suppliers have hardly any IT. Does that work?
For them in particular a portal is the low-threshold route: log in via the browser, no software to install, no IT department needed. We deliberately keep the screens simple, registering a delivery takes a supplier a few minutes at most.
Can suppliers also provide certificates and documents?
Yes, and that is often the biggest gain. Quality certificates, safety data sheets and packing slips are uploaded to the right order or the right article. The portal monitors expiry dates and sends reminders itself, so you do not have to chase anything during an audit.
Hoe houden klanten of partners alleen hun eigen data zichtbaar?
Bij portalen isoleren we data strikt per klant of partner, met scope-isolatie en rollen. Iedereen ziet alleen zijn eigen orders, voorraad of documenten, nooit die van een ander.
How do we get our suppliers to actually use the portal?
By making it easier than emailing, and by taking onboarding seriously. We roll out in phases, start with the suppliers with the most volume and provide invitations and short instructions. If that does not help on its own, it certainly helps that registering via the portal becomes a requirement in your purchasing process.
Which is better: EDI or a supplier portal?
It is not either-or, it is both. Large partners with their own systems you connect via EDI, fully automatic. For the long tail of smaller suppliers EDI is too heavy, and that is where the portal is the solution. We build both channels on the same integration layer, so your systems see one uniform flow.
Does the portal connect to our purchasing system or ERP?
Yes, that is the core. Purchase orders flow from your ERP to the portal, confirmations and registrations flow back. Not a separate system that someone has to maintain, but a front end on what is already there. We have previously connected with SAP, Exact, AFAS and various WMS packages, among others.
Zit er onderhoud of een abonnement aan vast?
Na livegang bieden we beheer onder een SLA: monitoring, automatische retries en een vast aanspreekpunt. Wijzigt een systeem zijn API, dan vangen wij dat op. Je kiest zelf of je dat afneemt; verplicht is het niet.
Is it GDPR-proof?
Ja. Encryptie at rest en in transit, EU-hosting en een verwerkersovereenkomst horen er standaard bij. We verwerken alleen de gegevens die functioneel nodig zijn en hanteren heldere bewaartermijnen.
Waar draait de koppeling en wie beheert hem?
Op EU-hosting, beheerd door ons onder SLA. We monitoren de kritieke stromen met heartbeat-checks, draaien automatische retries en hebben een vast aanspreekpunt. Je kunt ook kiezen voor hosting in je eigen omgeving; dat bepalen we samen.
Connect or build something?
In a free one-hour process scan, we look at your systems and the manual work between them. After that, a fixed-fee quote. No surprises afterwards.